Your Safety File Failed Inspection. Here Is What Happens Next.
A rejected file is not the end of the project. It is a list of specific, fixable problems, and the fastest route through it is knowing exactly what is missing before you touch anything else.
Dealing with this today? Tell us what the finding says and we will tell you what it takes to fix it.
If your safety file has just been rejected by a principal contractor, or a Department of Employment and Labour inspector has raised findings on site, you need a clear answer to two questions: how serious is this, and how fast can it be fixed. This page answers both.
The first 24 hours
- 1
Get the finding in writing, in detail. “Non-compliant” is not actionable. Ask the principal contractor or inspector to specify exactly which documents, appointments or conditions are being flagged, and whether a notice was issued.
- 2
Establish whether it is a prohibition notice or an improvement notice. This single distinction determines whether work has to stop. Read the notice itself before assuming the worst.
- 3
If work has stopped in an area, keep it stopped. Continuing in a section covered by a prohibition notice compounds the problem and creates personal exposure for whoever authorised it.
- 4
Notify your client in writing that you are addressing the findings. A short, factual email showing you are already acting matters more at this stage than a finished file. Keep a paper trail from here.
- 5
Sort the findings into three piles. What is genuinely missing, what exists but is out of date, and what exists but is generic or wrong. This triage determines how long the fix takes.
- 6
Get a professional assessment before reworking documents. A site-specific risk assessment and a missing legal appointment are not the same problem, and treating them the same way wastes time you do not have.
What an inspector actually checks
A compliant safety file under the Construction Regulations, 2014, made under the Occupational Health and Safety Act 85 of 1993, needs to show more than that documents exist. It needs to show the site is actually being managed the way the documents say it is.
A site-specific health and safety plan
This must respond to the client’s health and safety specification for this project, not be a template reused from a previous site.
Baseline and task-specific risk assessments
A baseline risk assessment covers the site generally. Task risk assessments must then be done for the actual work being performed, in the actual conditions on that site.
Legal appointments in writing
The construction supervisor, assistant supervisors, and any specialist appointments the work requires. Each must name a specific competent person, not a job title.
A fall protection plan where work at height is involved
This must include a risk assessment for working at height and the procedures and equipment used to control that risk, not just a policy statement.
Proof of medical surveillance
Certificates of fitness for employees, current and appropriate to the work they are doing, not expired or generic.
Proof of induction and ongoing training
Signed registers showing workers were inducted onto this site specifically, plus records of task-specific training for higher-risk work.
Inspection and maintenance registers
Covering scaffolding, excavations, machinery and plant, showing regular checks rather than a single sign-off at the start of the project.
An incident register and emergency procedures
Kept current, with evidence of emergency arrangements relevant to the actual site.
Subcontractor documentation
Each subcontractor keeps its own health and safety file. The principal contractor needs a current list, their agreements, and the scope of work each is doing.
PPE issuing records
Showing what protective equipment was issued, to whom, and when.
Under Construction Regulation 5, the client is responsible for the site-specific health and safety specification and for satisfying itself that the principal contractor has the competence and resources to work safely. Under Construction Regulation 7, the contractor must open and keep a health and safety file on site before construction work begins, and make it available to the client and to an inspector on request.
Prohibition notice or improvement notice
Both mean an inspector from the Department of Employment and Labour has found something wrong. What they require of you is different.
Prohibition notice
Issued under section 30 of the OHS Act where an activity, condition or piece of plant threatens health or safety. It is used where the danger is immediate.
Work on that specific activity or in that area must stop straight away. The inspector can physically block or fence off the affected part of the site. Work resumes only once arrangements satisfactory to the inspector have removed the threat, which generally means fixing the hazard, not documenting it.
Improvement notice
Issued where health and safety measures are inadequate but there is no immediate danger, typically a regulatory or documentation shortfall.
It sets out the corrective steps required and a period in which to complete them. The site is not required to stop work while the notice is being complied with, and the inspector can extend the period in writing.
Why files fail
Most failures come from a small set of recurring gaps, not from the file being fundamentally wrong.
- Missing or incomplete legal appointments. A specialist role has no signed appointment letter naming a competent person, or the appointment does not match who is actually doing the work.
- Out of date medical certificates, or certificates issued for different work than the employee is currently performing.
- No proof of site induction. Workers on site with no signed register, or an induction done for a different site.
- Generic risk assessments copied from another project, listing hazards that do not match the scope, sequence or conditions of this site.
- A fall protection plan that exists on paper while the equipment and procedures it describes are not in use on site.
- Subcontractor files not kept current, or their appointments and inductions never cross-checked.
- The file does not match what is happening on site. Paperwork can be excellent and still fail if an inspector walks the site and finds the reality differs.
How fast can it be fixed
This depends entirely on which pile the finding falls into. Some gaps are genuinely quick. A missing signature, an appointment letter never issued, or a medical certificate needing renewal can often be resolved in days once someone is actively chasing it.
Others take longer, because they cannot be done properly in a rush. A site-specific risk assessment has to be based on an actual understanding of the site, the sequence of work and the real hazards present. Rewriting it to look correct without doing that assessment produces a file that fails again, or worse, one that fails to protect anyone.
If a prohibition notice is in effect, sequence matters. The physical hazard has to be addressed first. No amount of paperwork lifts a prohibition notice while the underlying danger remains.
Common questions
A compliance problem today needs an answer today
Pro Safety is an outsourced health and safety department: registered professionals for the audit, coordinators on site to close out findings, and administrative specialists to keep the file correct. Tell us what the finding says and we will tell you honestly what it will take to fix.